Refund policy

Cancellation and Refund

At LAMOJI, we strive to ensure a seamless shopping experience. While we generally do not encourage order cancellations, we understand that certain circumstances may require exceptions.

1.⁠ ⁠Duplicate Orders – If a customer places the same order more than once for the same product and quantity within 24 hours, a cancellation request may be considered, and a refund will be initiated within 15 days.

2.⁠ ⁠Cancellation Window – Cancellation requests must be made within 12 hours of placing the order. However, once an order has been shipped, cancellations will not be entertained.

For any cancellation requests, please contact our customer support team support@lamoji.in at the earliest.

Return Policy

• We gladly accept returns, exchanges, or replacements of ONLY unused merchandise within 7 days from the date of delivery.

• Please note that all products must have their original tags, dust bags, and packaging boxes intact. All items should be unused and in brand-new condition.

• If the product received is either damaged or has a manufacturing defect, contact Customer Service at support@lamoji.in or simply message us on WhatsApp +91 9992228052 within 48 hours of delivery.

• For Cash on Delivery (C.O.D) orders, please provide your bank details in the return request to facilitate the refund.•The pick-up and delivery of the products will be taken care of by Lamoji.

• Please note that products purchased during buy-to-get-one sale or with discounts exceeding 45% are not eligible for returns or exchanges. They can only be replaced if there are any manufacturing defects within 7 days.

• The pick-up and delivery of the products will be taken care of by Lamoji.

Contact Information

For any shipping or delivery-related queries, please contact us:

Treebee (Registered Name)
Website: www.lamoji.in
Email: support@lamoji.in